FAQS

Please read through frequently asked questions. These FAQs are updated each year once the London Short Course registration opens. 

Last updated: 25 December 2025.

  1. Is there a discount for purchasing a ticket early?

Yes, there is an early bird discount only until the 1st week before the start of term 1.

 

  1. When do ticket sales end, and can I register after the course has started or after missing the first session?

Ticket sales will be closed only when class allocation is at total capacity.

 

  1. Can I pay in instalments?

There is only an option to pay in instalments for specific programs, which will be indicated on registration.

 

  1. Cooling off period and Cancellation and Refunds

Refer to our terms and conditions.

Click on link:  https://ceiuk.com/terms/

 

London Subjects
London Subjects
  1. Do you require any books for this course?

Course material is provided, and any additional book is offered to students at a cost for non-essential material.

Lost course material will be provided only to students at a replacement cost.

No PDF material is provided for our courses.

 

  1. Is there any option for online attendance?

Attendance is in person only unless there are exceptional cases of strikes in transport and venue shutdown.

 

  1. Can I do a drop-in taster session?

Drop-in sessions are only available at the beginning of the course. They are on a discretionary basis for those who want to sign up for the program at its inception but are unsure or potentially new students.’

Drop-in sessions will incur costs and must-see registration on attending.

There is no drop-in for attending individual classes as pick-and-mix attendance. This also applies to missed sessions due to non-availability to attend.

 

  1. Can I let someone attend in my place if I am unable to come?

Tickets can be purchased for any person and are registered for them as stated in the registration attendance.

They are non-transferable upon starting the course and between students in any part of the course within mid-sessions.

 

  1. What happens if I miss a class?

We suggest you partner with a fellow student to catch up on any missed session material.

There is no availability to give your place to anybody else when you cannot attend.

 

  1. Can I get any recordings?

We do not currently offer any recording or access to online recordings.

 

  1. Can I get any teacher notes?

Teacher notes may only be provided at their discretion and only then be issued by official means to register students.

London Subjects
Starts Saturday 25th of July 2026: Registration for ‘ Q-Ride ’ is now open. Click the register to sign up and join.
Starts Saturday 1st of August  2026 : Registration for  ‘ Q-Run ’  is now open.  Click the register to sign up and join.
Join us for the next Q-Reflect at Waterstones, Central London (Piccadilly),  Sura Al-Mu’minun (The Believers):  In the Pursuit of Excellence is on Wednesday 10th of June 2026. Click Q-Reflecton for full course details and to register.
Starts 1st of June 2026. Registration for the new Mercitude  short course is now open. Click on London Short Course for full course details and to register.
Term 3 starts Friday, 10th April 2026! View the timetable on our website.
Registration for term 3, beginning on Saturday 25th of April 2026, at Hazelwick School is Sold Out. Click on Kids’ Academy for full details and to find out more.
Join the next session of the online Zoom course on 17th of June, 2026. Click on Q-Connect for more details and register to join.
Now’s your chance to bring the Q-Club experience to your community. Check out our Pop-Up JustGiving page and join the fun!
Click on latest to see our latest announcements and follow us on social media.
Starts Saturday 25th of July 2026: Registration for ‘ Q-Ride ’ is now open. Click the register to sign up and join.
Starts Saturday 1st of August  2026 : Registration for  ‘ Q-Run ’  is now open.  Click the register to sign up and join.
Join us for the next Q-Reflect at Waterstones, Central London (Piccadilly),  Sura Al-Mu’minun (The Believers):  In the Pursuit of Excellence is on Wednesday 10th of June 2026. Click Q-Reflecton for full course details and to register.
Starts 1st of June 2026. Registration for the new Mercitude  short course is now open. Click on London Short Course for full course details and to register.
Term 3 starts Friday, 10th April 2026! View the timetable on our website.
Registration for term 3, beginning on Saturday 25th of April 2026, at Hazelwick School is Sold Out. Click on Kids’ Academy for full details and to find out more.
Join the next session of the online Zoom course on 17th of June, 2026. Click on Q-Connect for more details and register to join.
Now’s your chance to bring the Q-Club experience to your community. Check out our Pop-Up JustGiving page and join the fun!
Click on latest to see our latest announcements and follow us on social media.
close