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FAQS

Please read through frequently asked questions. These FAQs are updated each year once the Q – Connect registration opens. 

Last updated: 25 December 2024.

1. Is there a discount for purchasing a ticket early?

Yes, there is an early bird discount only until the 1st week before the start of term 1.

2. When do ticket sales end, and can I register after the course has started or after missing the first session?

Ticket sales will be closed only when class allocation is at total capacity.

3. Can I pay in instalments?

There is only an option to pay in instalments for specific programs, which will be indicated on registration.

4. Cooling off period and Cancellation and Refunds

Refer to our terms and conditions.

Click on link: https://ceiuk.com/terms/

London Subjects
London Subjects

5. Do you require any books for this course?

Course material is provided via an online share point (Dropbox). The link to this will be provided once you register for the full course.

6. Are there any in-person events as part of Q-Connect?

Attendance is online only for Q-Connect. We have ad-hoc in-person events every year at the start and end of the course.

7. Can I do a drop-in taster session?

We have a taster session at the start of every year, which will give an introduction to the course and an opportunity to ask questions before enrolling onto the full course.

8. Can I let someone attend in my place if I am unable to come?

Tickets can be purchased for any person and are registered for them as stated in the registration attendance.

They are non-transferable upon starting the course and between students in any part of the course within mid-sessions.

9. What happens if I miss a class?

We suggest:

– You partner with a fellow student to catch up on any missed session material
– Reading any material provided in the Dropbox folder for the session missed

10. Can I get any recordings?

We do not currently offer any recording or access to online recordings.

11. Can I get any teacher notes?

Teacher notes may only be provided at their discretion and only then be issued by official means to registered students. As stated above, all required course material is provided via an online share point (Dropbox).

London Subjects
Q-RIDE:
Starts Saturday 25th of July 2026: Registration for ‘ Q-Ride ’ is now open. Click the register to sign up and join.
Q-RUN:
Starts Saturday 1st of August  2026 : Registration for  ‘ Q-Run ’  is now open.  Click the register to sign up and join.
Q-REFLECT:
Join us for the next Q-Reflect at Waterstones, Central London (Piccadilly),  Sura Al-Mu’minun (The Believers):  In the Pursuit of Excellence is on Wednesday 10th of June 2026. Click Q-Reflecton for full course details and to register.
LONDON SHORT COURSE: MERCITUDE
Starts 1st of June 2026. Registration for the new Mercitude  short course is now open. Click on London Short Course for full course details and to register.
LONDON ACADEMY:
Term 3 starts Friday, 10th April 2026! View the timetable on our website.
Kids’ Academy:
Registration for term 3, beginning on Saturday 25th of April 2026, at Hazelwick School is Sold Out. Click on Kids’ Academy for full details and to find out more.
Q-CONNECT:
Join the next session of the online Zoom course on 17th of June, 2026. Click on Q-Connect for more details and register to join.
Q-CLUB POP-UP:
Now’s your chance to bring the Q-Club experience to your community. Check out our Pop-Up JustGiving page and join the fun!
Welcome:
Click on latest to see our latest announcements and follow us on social media.
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Q-RIDE:
Starts Saturday 25th of July 2026: Registration for ‘ Q-Ride ’ is now open. Click the register to sign up and join.
Q-RUN:
Starts Saturday 1st of August  2026 : Registration for  ‘ Q-Run ’  is now open.  Click the register to sign up and join.
Q-REFLECT:
Join us for the next Q-Reflect at Waterstones, Central London (Piccadilly),  Sura Al-Mu’minun (The Believers):  In the Pursuit of Excellence is on Wednesday 10th of June 2026. Click Q-Reflecton for full course details and to register.
LONDON SHORT COURSE: MERCITUDE
Starts 1st of June 2026. Registration for the new Mercitude  short course is now open. Click on London Short Course for full course details and to register.
LONDON ACADEMY:
Term 3 starts Friday, 10th April 2026! View the timetable on our website.
Kids’ Academy:
Registration for term 3, beginning on Saturday 25th of April 2026, at Hazelwick School is Sold Out. Click on Kids’ Academy for full details and to find out more.
Q-CONNECT:
Join the next session of the online Zoom course on 17th of June, 2026. Click on Q-Connect for more details and register to join.
Q-CLUB POP-UP:
Now’s your chance to bring the Q-Club experience to your community. Check out our Pop-Up JustGiving page and join the fun!
Welcome:
Click on latest to see our latest announcements and follow us on social media.
CalenderREGISTER
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